BPO

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BUSINESS PROCESS OUTSOURCING

We offer outsourced management of specialized business operations.  Our expertise includes sales operations, digital advertising operations, digital marketing operations and policy compliance.  Scope includes program management, staff recruitment and training, documentation creation, SLA management, performance optimization, reporting,  offboarding and transition.

Flexible staff, good pricing, quality leadership, and quick staffing and recruiting.
Ashley Zimmerman, Microsoft

In Depth Reporting

Whether you need weekly, monthly, or quarterly reports and presentations to monitor the impact that your outsourced operations have on your business -- Redtech can help. Our professionals will walk you through the KPIs that help you understand how we are performing and how we can work to improve for you.

Innovation

Quarterly we will prepare a report that details innovations that we have implemented to make your outsourced operations more efficient. We will also include concepts that we believe could be beneficial should you choose to move forward with them. We hire and encourage our folks to think outside the box to be more efficient and effective.

KPIS

Every BPO has them and we will ensure that yours use the SMART method of goal setting. We will report on and revisit your KPIs on a schedule that makes sense for your business.

Professional Management

Our BPO managers are dedicated to your account. They work for us but report to you. Their profesionalism is top notch which is why we have so many clients with over 5 years of tenure with us. 

CONTACT US

Have a BPO or Managed Service need?  Let's talk!